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Customer Service


Customer Service

Customer Feedback

If this is your first experience with Ilze's Chocolat, we invite you to look at what our customers are saying in their responses to our blog (hit the "Customer Feedback" button above). We also need your feedback, whether positive or critical. Please post your comments by replying on the same blog page.

We care as much for the appearance of our chocolates as for the taste. It is therefore important to us that the chocolates or macaroons you have ordered arrive in perfect condition. In order to achieve this goal, we have invested in packaging that should protect your ordered goodies while they travel. However, in the unfortunate event that you have a complaint about the condition of your order, please contact us at

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