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The "New Normal" at Ilze's Chocolat

Ilze's Chocolat • Jul 11, 2020

AFTER LOCK-DOWN, WE ARE ACTIVE AGAIN ON ALL FRONTS!

Well, we have never been totally locked down, because we continued to do internet orders right through the lock-down period. And in fact, many of our customers used Ilze's gift boxes of macaroons or chocolates to send to friends and family as an encouragement during difficult times, complete with a card from our selection and a hand-written message of encouragement.


The good news is that we continue to provide this service and we have birthday cards, as well as an array of other celebration cards that you can send out with these gift boxes whenever you want to reach out to someone special in your life.


More good news is that all our products are again available online from our website and we have introduced easy-to-use store front pages for all our macaroons and chocolate products . You may have to scroll down to find what you are looking for, but you don't have to jump from page to page.


In the meantime, our local business high street shop in Eastcote has also re-opened for take-away, for pick-up of online orders and with limited seating if you want to enjoy something to eat and drink in. The opening hours are shorter and weekdays only, but we also have an alternative pickup service from Northwood for those who find the shop hours too limiting. The shop has been re-organised and safety equipment and measures introduced to protect you and our staff, in accordance with a risk analysis that we performed using Government guidelines. 


With many people now working from home, we find that there is a demand for our light lunches and of course our popular artisan coffees. If you are in the area, please do pop in and check what we have available. We are planning to try out a service where you could order your lunch treat online for pickup in the shop. This will hopefully make the visit to the shop shorter if you have to get back to your homeworking.

by Ilze's Chocolat 16 May, 2021
Our dark chocolate bar with flamed raisins soaked in port are now also available online in the 95g format.
by Ilze's Chocolat 09 May, 2021
The launch of our 95g snack-sized hazelnut and orange bars - in milk and dark chocolate. The dark chocolate is vegan friendly.
Strawberry infused white chocolate bar with freeze dried strawberry pieces
by Ilze's Chocolat 03 May, 2021
We are launching a series of smaller snack-sized chocolate bars, and the first one is this strawberry infused white chocolate bar with freeze dried strawberry pieces.
by Ilze's Chocolat 12 Nov, 2020
At the moment, most of us need to be careful how we spend our money and still be able to buy all the treats that we would like to. So we have implemented a loyalty programme whereby you can earn points with every purchase, when you refer a friend, or when you post about us on Facebook or Twitter. These points can then be converted to discounts on your next order. In fact, by simply registering on the program, you will already have earned 100 points, which take you halfway to the first reward at 200 points! So how does it work? 1. Welcome bonus: 100 points! 2. You get 3 points for every £1 you spend on our website. 3. Share about us on Facebook or Twitter, 50 points each. 4. Subscribe to our mailing list, 50 points. 5. And you can earn more points buy adding your birthday or referring a friend. And what are the rewards? Today, we announce three rewards: 1. 200 points: Free shipping on your next order,... 2. ...or 10% off on your next order. 3. 400 points: 20% off on your next order. Yes, if you place a large order for all your Christmas chocolate gifts, the 200 points that you earned just by registering and placing a first order can bring a very substantial saving. If you want to know more, just click on the orange icon with "Rewards" written on it on the right hand side of your screen (this presents as a round orange icon on smartphones).
by Ilze's Chocolat 08 Nov, 2020
Our shop in Eastcote remains open for takeaways during this lock-down period. So if you are able to come to the shop, we continue with our two special offers for pick-up; please have a look and place your order! If you have enjoyed some of our light lunches or treats in the shop during the last months, you may perhaps feel that you have "lost" something during lock-down. The good news is that we continue to offer these as takeaways. Better still, you can order it online for a specific pickup time and collect with minimum waiting time. Please see what we have on offer . But if you are unable to visit our shop, remember that our online store continues to offer our full range of chocolate and macaroon products. Do have a look!
by Ilze's Chocolat 14 Oct, 2020
"Hi there, I just wanted to thank you so much for the wonderful anniversary macaroons my husband received last week. I ordered your largest box & they were quite simply demolished within hours! Seriously we love a macaroon & we have tasted many over the years over afternoon teas. These are by far the tastiest , chewiest, yummiest, scrummiest macaroons we have ever had! We will be placing regular orders for these divine treats you so preciously create. Even the way they arrived in their packing was just simply perfect! Thanks again - already thinking of an excuse to order some more?! Kindest Regards, Holly" Isn't it just wonderful to get feedback like this? Such an email makes it possible for us to continue, even amid all the negative news brought about by the pandemic. Then again, if one decides to focus on something and you constantly strive to improve (in our case, chocolate and macaroons), then after 14 years you are bound to gain the edge; that is the reward of your focus. But we want to share our treats with more of you and encourage you to share it further by offering it as presents in a time when everyone needs encouragement. That is why we have two very special offers for those of you who are able to visit our shop or who are able to order online and collect from us.
by Ilze's Chocolat 06 Jul, 2019
In this post, we explain how visitors to our site can place large volume orders, for example for weddings, special events or for corporate gifts.
by Ilze's Chocolat 04 Jun, 2019
Here are some ideas for preparing a personalised, hand-made gift for your father. And we will have it delivered complete with your message hand-written in the card of your choice.
by Ilze's Chocolat 02 Nov, 2018
How do you make sure that you can have fresh French macaroons for your celebration days during this Christmas Season?
by Ilze's Chocolat 17 Jan, 2018
Win a gift box of chocolates or macaroons if your photograph earns enough likes among our followers. See how below...
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