Blog Post

Where can I order macaroons online in the UK?

Ilze's Chocolat • Sep 26, 2016

How can I be sure that my French macaroons will be fresh when they arrive?

Somewhat surprisingly, many prospective buyers are still calling or writing to us to ask about ordering macaroons online, even after we here at Ilze's Chocolat have been serving satisfied customers online for years.

Nevertheless, we can understand the concern of people that ask such questions: Real French macaroons, or as some prefer, macarons, need to be enjoyed fresh, have to be refrigerated and they are extremely sensitive to rough handling during dispatch. If this sounds like an impossible mix of requirements, we are confident that we have now put the required amount of energy and effort into addressing the requirements and we very rarely get any feedback of damage or spoilage of any kind.

So what are the important ingredients of what we do to ensure that you get your macaroons fresh and in good condition?

Firstly, we make our macaroons on order. That means that we do not fulfil from stock that we keep in the fridge or anywhere else. That means that if you place your order after 10 in the morning, we are not able to send your order off the same day. But of course, for the assurance that you get them fresh, you will probably make sure that we get that order by 10.

Secondly, we use only the choicest ingredients, ingredients that we have proven will deliver the best macaroons. And we do not try to extend their shelf life by adding preservatives that would affect the taste. In fact, we do not add preservatives at all.

Thirdly, we refrigerate them and then seal them in packaging that would keep the temperature during the time that they travel.

And talking about packaging, it took us a long time to find packaging that is both secure and funky. We performed our own "drop tests", and tested Royal Mail by sending numerous parcels to ourselves. And we were only satisfied once we succeeded in getting EVERY package right, EVERY time. Which means that it takes some extraordinary bad handling for the macaroons to arrive damaged.

And then there is the actual sending of your parcel: We use Royal Mail tracked services, which means that we are able to track the progress of your precious parcel until it arrives safely in your hands.

Is it worth all this trouble? YES, every time we get a satisfied customer giving us positive feedback, we know!

Have a look at our selection of macaroons.

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Chocolate Bar Relaunch - Episode Three

by Ilze's Chocolat • 16 May, 2021

Our dark chocolate bar with flamed raisins soaked in port are now also available online in the 95g format.

Chocolate Bar Relaunch - Episode Two

by Ilze's Chocolat • 09 May, 2021

The launch of our 95g snack-sized hazelnut and orange bars - in milk and dark chocolate. The dark chocolate is vegan friendly.

Strawberry infused white chocolate bar with freeze dried strawberry pieces

Chocolate Bar Relaunch - Episode One

by Ilze's Chocolat • 03 May, 2021

We are launching a series of smaller snack-sized chocolate bars, and the first one is this strawberry infused white chocolate bar with freeze dried strawberry pieces.

Save with our new Loyalty Programme

by Ilze's Chocolat • 12 Nov, 2020

At the moment, most of us need to be careful how we spend our money and still be able to buy all the treats that we would like to. So we have implemented a loyalty programme whereby you can earn points with every purchase, when you refer a friend, or when you post about us on Facebook or Twitter. These points can then be converted to discounts on your next order. In fact, by simply registering on the program, you will already have earned 100 points, which take you halfway to the first reward at 200 points! So how does it work? 1. Welcome bonus: 100 points! 2. You get 3 points for every £1 you spend on our website. 3. Share about us on Facebook or Twitter, 50 points each. 4. Subscribe to our mailing list, 50 points. 5. And you can earn more points buy adding your birthday or referring a friend. And what are the rewards? Today, we announce three rewards: 1. 200 points: Free shipping on your next order,... 2. ...or 10% off on your next order. 3. 400 points: 20% off on your next order. Yes, if you place a large order for all your Christmas chocolate gifts, the 200 points that you earned just by registering and placing a first order can bring a very substantial saving. If you want to know more, just click on the orange icon with "Rewards" written on it on the right hand side of your screen (this presents as a round orange icon on smartphones).

We are still open

by Ilze's Chocolat • 08 Nov, 2020

Our shop in Eastcote remains open for takeaways during this lock-down period. So if you are able to come to the shop, we continue with our two special offers for pick-up; please have a look and place your order! If you have enjoyed some of our light lunches or treats in the shop during the last months, you may perhaps feel that you have "lost" something during lock-down. The good news is that we continue to offer these as takeaways. Better still, you can order it online for a specific pickup time and collect with minimum waiting time. Please see what we have on offer . But if you are unable to visit our shop, remember that our online store continues to offer our full range of chocolate and macaroon products. Do have a look!

The Rewards of Focus

by Ilze's Chocolat • 14 Oct, 2020

"Hi there, I just wanted to thank you so much for the wonderful anniversary macaroons my husband received last week. I ordered your largest box & they were quite simply demolished within hours! Seriously we love a macaroon & we have tasted many over the years over afternoon teas. These are by far the tastiest , chewiest, yummiest, scrummiest macaroons we have ever had! We will be placing regular orders for these divine treats you so preciously create. Even the way they arrived in their packing was just simply perfect! Thanks again - already thinking of an excuse to order some more?! Kindest Regards, Holly" Isn't it just wonderful to get feedback like this? Such an email makes it possible for us to continue, even amid all the negative news brought about by the pandemic. Then again, if one decides to focus on something and you constantly strive to improve (in our case, chocolate and macaroons), then after 14 years you are bound to gain the edge; that is the reward of your focus. But we want to share our treats with more of you and encourage you to share it further by offering it as presents in a time when everyone needs encouragement. That is why we have two very special offers for those of you who are able to visit our shop or who are able to order online and collect from us.